Support

Please email us with any general questions or suggestions you may have.

If you need technical support for a specific issue, please copy some non-confidential example data into a spreadsheet to reproduce your problem, and then email us a public link with edit permissions. This tends to be the fastest way to resolve issues.

Thanks! 🙂

FAQ

Add-in will not install

Try using it with Excel on web. If it works there, something is likely corrupted in your local cache and you need to clear it. See: Clear the Office cache

If it won’t load in Excel on web, then your IT admin needs to unblock it. This process varies by tenant configuration.